Items will be shipped within 48 hours if it is in stock.
For handmade items please allow 7 days for it to be made then shipping times apply.
Free express shipping over $60.
Once items have been shipped you will get a tracking number emailed to you. Please check this to track your item.
All items are checked once they arrive/before being sent for damage. Please check your item as soon as it arrives for any damage due to transit and notify us immediately via email. All care is taken to package items appropriately so damage doesn’t occur.
PLEASE NOTE PERSONALISED ITEMS CANNOT BE RETURNED. PLEASE CHOOSE CAREFULLY BEFORE PURVHASING.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Personalised and Commissioned items cannot be returned.
Additional non-returnable items:
* Gift cards
* Personalised items
* Altered Items
* Made-to-order Items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back until you have contacted us via email to process your return.